Disconnections

Submitted 3 years, 4 months ago by

I don't know what is going on but the game is constantly disconnecting me whenever i finish a game. My internet connection is perfectly fine. Absolutely no issues while navigating or playing other games. The weird thing is that it always happens at the end of a game when an achievement pops up. This pattern has repeated several times. Whenever a game ends and an achievement is earned i am disconnected from the game. This is really pissing me off. I'm trying to finish one weekly quest and the game keeps kicking me out of it. I keep having to reload the game after every other match. I suspect that the client does this just to update the achievement tracker or whatever. Is anyone else going through a similar issue? I really needed to speak. My nerves are bursting because of this right now. 

  • SLima's Avatar
    The Undying 560 415 Posts Joined 08/17/2019
    Posted 3 years, 4 months ago

    I don't know what is going on but the game is constantly disconnecting me whenever i finish a game. My internet connection is perfectly fine. Absolutely no issues while navigating or playing other games. The weird thing is that it always happens at the end of a game when an achievement pops up. This pattern has repeated several times. Whenever a game ends and an achievement is earned i am disconnected from the game. This is really pissing me off. I'm trying to finish one weekly quest and the game keeps kicking me out of it. I keep having to reload the game after every other match. I suspect that the client does this just to update the achievement tracker or whatever. Is anyone else going through a similar issue? I really needed to speak. My nerves are bursting because of this right now. 

    "True mastery takes dedication."

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  • Pezman's Avatar
    Staff Writer 2235 2225 Posts Joined 06/03/2019
    Posted 3 years, 4 months ago

    My sympathies. I've had similar issues at different times, though not at the moment. I also felt that my internet connection was not the problem, but after power-cycling my router and rebooting my computer, things improved. It's worth a shot, if you haven't done this already. 

    "Be excellent to each other." -Bill and Ted

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  • SLima's Avatar
    The Undying 560 415 Posts Joined 08/17/2019
    Posted 3 years, 4 months ago

    I'm still going to check and see if things are better today. I have already spent some time playing Runeterra and i had no issues with that game. I'm gonna log in to check the quests and see what i can do.

    "True mastery takes dedication."

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  • meisterz39's Avatar
    925 1200 Posts Joined 06/03/2019
    Posted 3 years, 4 months ago

    Yeah - I've seen this same thing, albeit inconsistently. It hasn't happened to me on mobile, though - just through the desktop app.

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  • clawz161's Avatar
    The Undying 825 827 Posts Joined 07/16/2019
    Posted 3 years, 4 months ago

    Had a game today against a token druid, the moment i was about to win the game crashed. Reloaded the game expecting to lose after all the work it took me to get the W, but when i reloaded it turns out i won. My druid opponent had crashed too.

    Living like that.

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  • SLima's Avatar
    The Undying 560 415 Posts Joined 08/17/2019
    Posted 3 years, 4 months ago

    An update. The game still disconnects me from time to time. Today it did immediately after finishing my daily quests. This happened twice in a roll. It's completely bizarre at this point. Again, there are no issues with my internet. I already disconnected then reconnected cables, turned router off and on and everything else is perfectly fine besides this game. This really gets on my nerves. I'm probably going to file a ticket in the support so that they check this themselves.

    "True mastery takes dedication."

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  • sinti's Avatar
    Senior Writer Chocolate Cake 2070 2774 Posts Joined 10/20/2018
    Posted 3 years, 4 months ago

    I noticed this after the new expansion, actually, after the pre-patch, when the new things like achievements and Reward Track got implemented. I am getting a LOT of disconnects. Hope they fix it soon, it is highly annoying.

    And not only that, sometimes i cannot join a game with a friend, or i see my entire friend list empty. I guess that one is a bit older maybe, i believe ppl had problems with this in the past, but hasnt happened to me before, now it does.

    ~ Have an idea? Found a bug? Let us know! ~
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