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Premium Account Status Not Updating

Submitted 2 years, 10 months ago by

Hi there,

I just signed up for premium, and while I see the charge on my Paypal, it hung on the "return to site" on Paypal's side and I don't seem to have premium status on the site.

Couldn't find a support e-mail so hopefully this is the right place to post.

Thanks!

  • kittendaddy's Avatar
    280 6 Posts Joined 03/29/2021
    Posted 2 years, 10 months ago

    Hi there,

    I just signed up for premium, and while I see the charge on my Paypal, it hung on the "return to site" on Paypal's side and I don't seem to have premium status on the site.

    Couldn't find a support e-mail so hopefully this is the right place to post.

    Thanks!

    1
  • Fluxflashor's Avatar
    CEO 2005 3060 Posts Joined 10/19/2018
    Posted 2 years, 10 months ago

    Hey kittendaddy, thanks for supporting the site via premium!

    All our PayPal transactions are manually verified before premium status goes out. I'm sorry this isn't communicated better but rest assured, your premium has arrived.

    We're going to be moving to a better payments platform soon (tm) which will let us better verify payments so this isn't an issue anymore.

    Founder, Out of Games

    Follow me on Twitch and Twitter.
    If you are planning on playing WoW on US realms, consider using my recruit link =)

    0
  • kittendaddy's Avatar
    280 6 Posts Joined 03/29/2021
    Posted 2 years, 10 months ago

    Thanks so much!  Happy to support the site :).

    0
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