New(ish) player not receiving SOU free legendary

Submitted 4 years, 7 months ago by

Hi there, 

A mate of mine is currently at level 25 and has had an account for a few months now. They havn't received the free SOU legendary quest or the SOU quest - this is meant to be given on login within the first 90 days of the expansion release. 

 

Does anybody know if he needs to hit a level e.g. 20 before receiving this?

 

  • Lachlion's Avatar
    210 59 Posts Joined 07/11/2019
    Posted 4 years, 7 months ago

    Hi there, 

    A mate of mine is currently at level 25 and has had an account for a few months now. They havn't received the free SOU legendary quest or the SOU quest - this is meant to be given on login within the first 90 days of the expansion release. 

     

    Does anybody know if he needs to hit a level e.g. 20 before receiving this?

     

    Don't Read This Sentence.

    You Rebel. I like you. 

    0
  • RavenSunHS's Avatar
    Refreshment Vendor 880 1487 Posts Joined 03/27/2019
    Posted 4 years, 7 months ago

    I don't think rank is a requirement for freebies. It would make no sense.

    Are you sure your friend didn't misclick the notification, and still have an unnoticed Quest in the collection?

    0
  • Lachlion's Avatar
    210 59 Posts Joined 07/11/2019
    Posted 4 years, 7 months ago

    Well for me the free legendary came when I logged in which hasn't happened for them - they checked their collection also and no new cards - they only have 1 legendary (Alexstraza, at least its a good one!) So it isn't due to a miss click, they just haven't been given them. 

    They've completed the tutorial - I cant think of any reason they haven't got the SOU free leg unless there's a rank you need to achieve and anything before that rank is unofficially classified as tutorial or summat. 

    Don't Read This Sentence.

    You Rebel. I like you. 

    0
  • AnAngryBadger's Avatar
    645 216 Posts Joined 05/29/2019
    Posted 4 years, 7 months ago

    They should probably contact blizzard, just gave the patch note page a quick look and it didn't say any conditions to receive it. The only possible ones I can think of are overall level of 20 (the conditions to get morgl) or getting to rank 20

    0
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