Didn't get Galakronds.

Restarted the game a few times?

Go to the screen where your packs normally are at

yeah I did that, it says in the post, there's nothing there

yeah, I've done it a couple times and messaged support but there's probably a lot of tickets atm.

Quote From scumstro

yeah, I've done it a couple times and messaged support but there's probably a lot of tickets atm.

:( Good luck in getting quick help, sucks but you'll surely get them in the end.

Check in collection if you haven't

It's pretty counter-intuitive but unlike Shield of Galakrond, which you get upon logging in as advertised, to unlock your Galakronds you have to go to the pack-opening section. There your screen will freeze up for a bit and then a chest will appear much like at the end of the month for your ranked rewards.

They probably should have added some sort of gleam or animation to the opening packs button to make this all a bit more obvious.