Legends of Runeterra
My account is reinitialized - I lost all my cards'n'decks :'(
Submitted 4 years, 2 months ago by
EatSomePotatoes
Hello,
I need help ! My account was reinitialized and I don't know why. I tried to write to the support but when I sent the rapport, the website page of support is only refresh and nothing append :'(
I want to play with my caaaaaards and my decks :''''O
((I am french, so sorry if my english is bad :/ ))
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Hello,
I need help ! My account was reinitialized and I don't know why. I tried to write to the support but when I sent the rapport, the website page of support is only refresh and nothing append :'(
I want to play with my caaaaaards and my decks :''''O
((I am french, so sorry if my english is bad :/ ))
Check if you logged in in the correct region, it happened to a friend that his launcher changed to NA for no reason
You DEFINITELY need to sort this out with Riot's support team.
Be considerate of the fact I think they all work in US Monday-Friday, so you probably aren't going to hear back from them for the next ~40 hours. But in my limited experience, when they do finally get around to responding, the guys seem pretty friendly and understanding.