Bluetracker

Tracks Blizzard employees across various accounts.

Patch Notes - 2021.08.10

Wizards Jay

Posted 2 years, 8 months ago (Source)

How do they manage to patch the Brainstorm ban but not the Exalted Deeds ban?

Because we discovered the Brainstorm bug internally shortly after the build went live, and didn't learn about the Book bug until player reports several hours later. Book will be fixed soon.
Wizards Jay

Posted 2 years, 8 months ago (Source)

It would be really nice to know if ICRs being replaced by gold since the last patch is going to fixed or is an intended change. @WotC_Jay

Not sure exactly what you're referring to here (ICRs replaced where?), but I can't think of any place where made an intended change like this
Wizards Jay

Posted 2 years, 8 months ago (Source)

u/WotC_Jay FYI, since most recent update uncommon individual card rewards for 5, 7, 9, 11, 13, and 15 wins have been absent on my account. As a predominantly free to play player I try to reach 15 wins daily for a chance at upgrades. Since I have all standard uncommons, this usually amounts to 1.8% total vault value. But I occasionally get rare and mythic upgrades. Feel like this is a crucial reward for FTP players. I sincerely hope this can be looked into and fixed as soon as possible.

Thanks, this is not intended and we'll get it fixed soon.
Wizards Jay

Posted 2 years, 8 months ago (Source)

Question for WotC_Jay if you are still around, me and a few others have an issue with the Free Draft Token not being awarded when buying the Mastery Pass after the backend update (see here)

Any news on this issue?

This is a bug, and we're working on getting a fix out quickly. Once we have that out we will make sure that anyone who ran into this problem gets the proper rewards.
Wizards Jay

Posted 2 years, 8 months ago (Source)

Hello u/WotC_Jay , I can't see a single word from WotC about people still stuck with accounts not working at all, including me as you can guess. Many people still get stuck with a "system message" error which seems to come from an unsuccessful migration of their account. Myself and other players would like to be reassured that WotC is working on this issue. Thank you.

We're definitely looking into these issues, but we're having trouble reproing and therefore don't have much information to give. Are you sure that you've updated to the latest client (2021.8.0.XXX in the bottom-left on the initial loading screen)?
Wizards Jay

Posted 2 years, 8 months ago (Source)

u/WotC_Jay any info on the black screen issue linked to device time zone ? (issue doesn't seem to be officialy aknowledged and the support on twitter just say to everyone to just go open a ticket ) https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/42994716-black-screen-after-today-s-update

We're actively looking into this, but unfortunately haven't been able to repro it, so we don't have much info to give. The best way to help would be attaching logs on those bug reports.
Wizards Jay

Posted 2 years, 8 months ago (Source)

Yes, 2021.8.0.950. Actually I can play with any account but mine. Still stuck with the same error. Someone with the same problem sent me his error log and it said "migration unsuccessful". So I'm guessing that for some reason, some accounts got "rejected" from the update.

As for me, I wasn't aware of this update and I thought my device had a bug, so I logged out and requested a new password during the maintenance. I don't know if it's of any help, but maybe it created a bug in the command line or something (I'm not much into computer as you would guess)

We believe we've fixed all known "migration unsuccessful" issues (but there may still be some unknown ones). Could you PM me your account name and number (name#1234)?
Wizards Jay

Posted 2 years, 8 months ago (Source)

u/WotC_Jay, have you been looking into the issue where the matchmaker is apparently matching brawl decks inappropriately, and also leading to very high frequencies of direct rematches in all formats? See this thread: https://www.reddit.com/r/MagicArena/comments/pbwtaf/brawl\_matchmaking\_seems\_to\_be\_gone\_entirely/

Yes, we're aware and looking into this.
Wizards Jay

Posted 2 years, 8 months ago (Source)

u/WotC_Jay any news about daily win rewards not resetting?

They do reset every 24h, there's just a bug now making that happen at a different time for each user. We should have a fix out soon.

<blockquote class="quoted">
    <div class="md"><p>How do they manage to patch the Brainstorm ban but not the Exalted Deeds ban?</p>
</div>
</blockquote>
<div class="md"><p>Because we discovered the Brainstorm bug internally shortly after the build went live, and didn't learn about the Book bug until player reports several hours later. Book will be fixed soon.</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hagf4s9">Wizards Jay</a>)
<hr/>

<blockquote class="quoted">
    <div class="md"><p>It would be really nice to know if ICRs being replaced by gold since the last patch is going to fixed or is an intended change. @WotC_Jay</p>
</div>
</blockquote>
<div class="md"><p>Not sure exactly what you're referring to here (ICRs replaced where?), but I can't think of any place where made an intended change like this</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hagfv8t">Wizards Jay</a>)
<hr/>

<blockquote class="quoted">
    <div class="md"><p><a href="/u/WotC_Jay">u/WotC_Jay</a> FYI, since most recent update uncommon individual card rewards for 5, 7, 9, 11, 13, and 15 wins have been absent on my account. As a predominantly free to play player I try to reach 15 wins daily for a chance at upgrades. Since I have all standard uncommons, this usually amounts to 1.8% total vault value. But I occasionally get rare and mythic upgrades. Feel like this is a crucial reward for FTP players. I sincerely hope this can be looked into and fixed as soon as possible.</p>
</div>
</blockquote>
<div class="md"><p>Thanks, this is not intended and we'll get it fixed soon.</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hagifjj">Wizards Jay</a>)
<hr/>

<blockquote class="quoted">
    <div class="md"><p>Question for WotC_Jay if you are still around, me and a few others have an issue with the Free Draft Token not being awarded when buying the Mastery Pass after the backend update (see <a href="https://www.reddit.com/r/MagicArena/comments/pbdzec/mastery_pass_not_awarding_the_free_draft_token_to/">here</a>)</p>

<p>Any news on this issue?</p>
</div>
</blockquote>
<div class="md"><p>This is a bug, and we're working on getting a fix out quickly. Once we have that out we will make sure that anyone who ran into this problem gets the proper rewards.</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hagi8b3">Wizards Jay</a>)
<hr/>

<blockquote class="quoted">
    <div class="md"><p>Hello <a href="/u/WotC_Jay">u/WotC_Jay</a> , I can't see a single word from WotC about people still stuck with accounts not working at all, including me as you can guess.
Many people still get stuck with a "system message" error which seems to come from an unsuccessful migration of their account.
Myself and other players would like to be reassured that WotC is working on this issue.
Thank you.</p>
</div>
</blockquote>
<div class="md"><p>We're definitely looking into these issues, but we're having trouble reproing and therefore don't have much information to give. Are you sure that you've updated to the latest client (2021.8.0.XXX in the bottom-left on the initial loading screen)?</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hagovdu">Wizards Jay</a>)
<hr/>

<blockquote class="quoted">
    <div class="md"><p><a href="/u/WotC_Jay">u/WotC_Jay</a> any info on the black screen issue linked to device time zone ? (issue doesn't seem to be officialy aknowledged and the support on twitter just say to everyone to just go open a ticket ) <a href="https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/42994716-black-screen-after-today-s-update">https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/42994716-black-screen-after-today-s-update</a></p>
</div>
</blockquote>
<div class="md"><p>We're actively looking into this, but unfortunately haven't been able to repro it, so we don't have much info to give. The best way to help would be attaching logs on those bug reports.</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hagxfa4">Wizards Jay</a>)
<hr/>

<blockquote class="quoted">
    <div class="md"><p>Yes, 2021.8.0.950. Actually I can play with any account but mine. Still stuck with the same error.
Someone with the same problem sent me his error log and it said "migration unsuccessful". So I'm guessing that for some reason, some accounts got "rejected" from the update.</p>

<p>As for me, I wasn't aware of this update and I thought my device had a bug, so I logged out and requested a new password during the maintenance. I don't know if it's of any help, but maybe it created a bug in the command line or something (I'm not much into computer as you would guess)</p>
</div>
</blockquote>
<div class="md"><p>We believe we've fixed all known "migration unsuccessful" issues (but there may still be some unknown ones). Could you PM me your account name and number (name#1234)?</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hagzd43">Wizards Jay</a>)
<hr/>

<blockquote class="quoted">
    <div class="md"><p><a href="/u/WotC_Jay">u/WotC_Jay</a>, have you been looking into the issue where the matchmaker is apparently matching brawl decks inappropriately, and also leading to very high frequencies of direct rematches in all formats? See this thread: <a href="https://www.reddit.com/r/MagicArena/comments/pbwtaf/brawl%5C_matchmaking%5C_seems%5C_to%5C_be%5C_gone%5C_entirely/">https://www.reddit.com/r/MagicArena/comments/pbwtaf/brawl\_matchmaking\_seems\_to\_be\_gone\_entirely/</a></p>
</div>
</blockquote>
<div class="md"><p>Yes, we're aware and looking into this.</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hah4hdu">Wizards Jay</a>)
<hr/>

<blockquote class="quoted">
    <div class="md"><p><a href="/u/WotC_Jay">u/WotC_Jay</a> any news about daily win rewards not resetting?</p>
</div>
</blockquote>
<div class="md"><p>They do reset every 24h, there's just a bug now making that happen at a different time for each user. We should have a fix out soon.</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hah4903">Wizards Jay</a>)
<hr/>

<p><div class="md"><p>Because we discovered the Brainstorm bug internally shortly after the build went live, and didn't learn about the Book bug until player reports several hours later. Book will be fixed soon.</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hagf4s9">Source</a>)</p>

<p><div class="md"><p>Not sure exactly what you're referring to here (ICRs replaced where?), but I can't think of any place where made an intended change like this</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hagfv8t">Source</a>)</p>

<p><div class="md"><p>Thanks, this is not intended and we'll get it fixed soon.</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hagifjj">Source</a>)</p>

<p><div class="md"><p>This is a bug, and we're working on getting a fix out quickly. Once we have that out we will make sure that anyone who ran into this problem gets the proper rewards.</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hagi8b3">Source</a>)</p>

<p><div class="md"><p>We're definitely looking into these issues, but we're having trouble reproing and therefore don't have much information to give. Are you sure that you've updated to the latest client (2021.8.0.XXX in the bottom-left on the initial loading screen)?</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hagovdu">Source</a>)</p>

<p><div class="md"><p>We're actively looking into this, but unfortunately haven't been able to repro it, so we don't have much info to give. The best way to help would be attaching logs on those bug reports.</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hagxfa4">Source</a>)</p>

<p><div class="md"><p>We believe we've fixed all known "migration unsuccessful" issues (but there may still be some unknown ones). Could you PM me your account name and number (name#1234)?</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hagzd43">Source</a>)</p>

<p><div class="md"><p>Yes, we're aware and looking into this.</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hah4hdu">Source</a>)</p>

<p><div class="md"><p>They do reset every 24h, there's just a bug now making that happen at a different time for each user. We should have a fix out soon.</p>
</div> (<a href="https://mtgarena-support.wizards.com/hc/en-us/articles/4405847127700-Patch-Notes-2021-08-10hah4903">Source</a>)</p>
    
    <hr/>

Bluetracker

Patch Notes - 2021.08.10

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