Technical issue with Hearthstone

  • KingKrush's Avatar Forest 380 129 Posts Joined 05/28/2019
    Posted 3 years, 5 months ago

    Since the last update on Android I'm having an issue where if I leave the game for a second and go back it bring me back to the main menu.  I'm trying to copy a deck code and the option to copy still comes up but I'm at the main menu so it won't actually copy it.  Anyone else having the same issue?  I haven't tried on my Kindle yet so I'm not sure if it's only on Android or not.

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  • Nielsneutron's Avatar 30 1 Posts Joined 07/02/2019
    Posted 3 years, 5 months ago

    I cant even log in. 

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  • muaddib420's Avatar 175 12 Posts Joined 06/12/2019
    Posted 3 years, 5 months ago

    Can't log in on my iPhone.  Gets stuck at the log in screen then boots out after a minute.

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  • RandomGuy's Avatar 430 614 Posts Joined 05/29/2019
    Posted 3 years, 5 months ago
    Quote From KingKrush

    Since the last update on Android I'm having an issue where if I leave the game for a second and go back it bring me back to the main menu.  I'm trying to copy a deck code and the option to copy still comes up but I'm at the main menu so it won't actually copy it.  Anyone else having the same issue?  I haven't tried on my Kindle yet so I'm not sure if it's only on Android or not.

    yeah I'm having that too, on Iphone. Any interruption (like a text) kicks me to the main menu.
    The bright side is, I've been reconnected quickly each time.

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  • turn1manawrm's Avatar 35 9 Posts Joined 05/28/2019
    Posted 3 years, 5 months ago

    I’m struggling to even get in the game on iPhone currently. The update won’t let me get past the loading screen and says playful sprites are the issue

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  • dib's Avatar Rock Rager 415 132 Posts Joined 04/01/2019
    Posted 3 years, 5 months ago

    Yeah, same issue here. I'm on Android.

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  • JawsLoanCompany's Avatar 175 76 Posts Joined 03/31/2019
    Posted 3 years, 5 months ago

    Same issue with a Note 9 on Verizon.

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  • KingKrush's Avatar Forest 380 129 Posts Joined 05/28/2019
    Posted 3 years, 5 months ago

    Well it sucks we're having this issue but I'm glad I'm not alone lol.  Hopefully they fix it soon.

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  • EndlessTides's Avatar Funnel Cakes 365 232 Posts Joined 03/25/2019
    Posted 3 years, 5 months ago

    No issues with the game itself, although Play Store keeps updating it every hour. It's annoying... Android User here. 

    Cocked, locked and ready to rock... 

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  • Wendeee's Avatar HearthStationeer 490 248 Posts Joined 03/29/2019
    Posted 3 years, 5 months ago

    Hi.

    Android user here. I noticed some changes with the previous patch, since then the reconnect is way crappier that it was and it takes much more time,but I did not notice any changes with the latest patch. I would check if you have some Task Killer or Battery Optimizer, and if you do, I would exclude Hearthstone from them.

    Also, I am using Arcane Tracker. Until the latest update, everything was fine, but recently I am having problem with Wild Ranked if I have the screen capture feature on (to detect rank). If i have it on, then i start the game, it looks like it is searching for opponent, it finds him, but instead of battle field, it puts me to main menu. So i start it again, it searches again, then it disconnects, and then it is reconnecting me to the first game i started. This is not your issue obviously, but what I am trying to point out is to run pure HS if you have some troubles, without trackers etc.

    Also, i reinstalled the HS after the last patch because of the issues. Not sure if it helped but I do that from time to time.

    EDIT: My friend with iPhone has same issues as other described here. But he is lazy ass and did not even try to reinstall. Not sure if it helps.

    EDIT2: Seems like the Arcane Tracker has fix available, which is turning down the Screen Capture permanently (until they fix it).

    EDIT3: Ok now i also noticed issue with the disconnect wh3n i jump to another app. I have no idea how to fix it.

    I do what I must, when I must. Know this well.

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  • KingKrush's Avatar Forest 380 129 Posts Joined 05/28/2019
    Posted 3 years, 5 months ago

    I just updated the game and it seems to be fixed.  So if you haven't done so yet check the play store and update it.

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  • Laiskiainen's Avatar 30 2 Posts Joined 04/01/2019
    Posted 3 years, 5 months ago
    Quote From KingKrush

    I just updated the game and it seems to be fixed.  So if you haven't done so yet check the play store and update it.

    Can't login with iPhone 8 with newest IOS even after the new update. The same issue still persists.

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