Runeterra took over 2 hours to update

  • CursedParrot's Avatar 560 675 Posts Joined 05/29/2019
    Posted 11 months, 3 weeks ago

    As the title says, it took over two hours for Runeterra to update on my PC. I eventually gave up and downloaded it on my phone and it took less than five minutes. Has anyone else had this problem?

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  • CursedParrot's Avatar 560 675 Posts Joined 05/29/2019
    Posted 11 months, 3 weeks ago

    Also, my computer is not terrible, it was able to download and play hearthstone in a few minutes 

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  • sinti's Avatar Global Moderator Barrens Sleuth 1830 2239 Posts Joined 10/20/2018
    Posted 11 months, 3 weeks ago

    There could have been a problem with the update, it was launch day after all, have you tried doing that again since?

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  • OldManSanns's Avatar Administrator Azir 995 897 Posts Joined 08/05/2019
    Posted 11 months, 3 weeks ago

    Mine was over in like ~5 minutes--longer than normal, but not nearly as long as yours.

    Have you tried restarting your PC, or perhaps right-click -> Run As Administrator?  My guess is that there's a single task that the installer is hanging on, and they didn't make it robust enough to time out properly.

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  • ViktorVonVox's Avatar 110 53 Posts Joined 03/25/2020
    Posted 11 months, 3 weeks ago

    Took about 3-5 minutes for me to install the update, maybe reinstall if you are continuing to have issues.

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  • FlopHaus's Avatar 140 13 Posts Joined 02/11/2020
    Posted 11 months, 3 weeks ago

    Same here... maybe 5 mins.  BUT I did have issues with it not recording it when I KNOW I completed two quests. 

    It did the same thing when open beta started then went away.  SO I assume there are simply just some kinks to work out.

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  • CursedParrot's Avatar 560 675 Posts Joined 05/29/2019
    Posted 11 months, 3 weeks ago

    I started it again just now and it only took a minute! It was probably just some weird issue with my computer, it also took all night to install Runeterra so I probably have a problem with my pc. Thanks for the responses and help, I’m glad it’s not an issue for everyone! 

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