Hearthstone
Audio problems on mobile
Submitted 3 years, 10 months ago by
ObviousGnome
Is anyone having problems with audio files on mobile? Starting a few weeks ago, most sound effects are either cut off or don't sound at all. This includes minion play effects, emotes, and a few more. The music works fine and some effects, like the card draw and quest progress sounds, work okay.
I'm on a Samsung Note 10. Any users of other phones experiencing similar problems?
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Is anyone having problems with audio files on mobile? Starting a few weeks ago, most sound effects are either cut off or don't sound at all. This includes minion play effects, emotes, and a few more. The music works fine and some effects, like the card draw and quest progress sounds, work okay.
I'm on a Samsung Note 10. Any users of other phones experiencing similar problems?
I think the issue is that you may not have done the asset download from the newest patch(es) on mobile yet. This same issue happened to me to after the two most recent patches. Click on the settings gear (upper corner) and enable the download of the assets (it will probably show up as "disabled"). It will disable whenever you jump into a match, so I think you just need to have the app open and hang out in the menu or your collection (not 100% sure). Frustrating, but pretty easy to fix. Sometimes it takes a second for the asset download to run.
I think that will do it. Thanks friend!