Game freezes on Amazon tablet after latest patch.

  • Barnfargen's Avatar 90 5 Posts Joined 05/29/2019
    Posted 1 month, 4 weeks ago

    After the latest patch I'm unable to play on my Amazon Fire tablet.  I uninstalled/reinstalled and I can play when selecting the "I'm new" button but when I select "Log in" it goes back the opening hearthstone screen and freezes.  I saw a thread on the tech support forums of people saying they had the same issues and also made a post there.  Has anyone else experienced this or somehow found a work around?  Thanks for any help.

    1
  • Sakyo's Avatar The Cake Is A Lie 185 22 Posts Joined 03/26/2019
    Posted 1 month, 4 weeks ago

    That`s a known bug on a lot of android  devices. Blizzard is working on a quick solution, see:

    https://us.forums.blizzard.com/en/hearthstone/t/210-known-issues/66968

    2
  • anchorm4n's Avatar The Cake Is A Lie 1590 1672 Posts Joined 03/13/2019
    Posted 1 month, 3 weeks ago

    Same here on my Samsung tablet. Phone works though. 

    I notice I am confused. Something I believe isn't true. How do I know what I think I know?
    Harry James Potter-Evans-Verres, hpmor.com

    0
  • anchorm4n's Avatar The Cake Is A Lie 1590 1672 Posts Joined 03/13/2019
    Posted 1 month, 3 weeks ago

    There's an update in that blue post that says the issue has been resolved. 

    I notice I am confused. Something I believe isn't true. How do I know what I think I know?
    Harry James Potter-Evans-Verres, hpmor.com

    1
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