Mobile Issues Following Patch?

  • EpicHercules's Avatar Jaina 270 59 Posts Joined 06/21/2019
    Posted 2 years, 7 months ago

    Is it just me or has anyone else had trouble getting the Hearthstone client to launch on Android after the patch today? Tried multiple times but the game freezes at the title screen or immediately thereafter. Uninstalled and reinstalled with no change. Hoping it's not just me because I'm about out of troubleshooting ideas.

    1
  • Vision136's Avatar Partygoer 360 71 Posts Joined 03/28/2019
    Posted 2 years, 7 months ago

    I'm also having issues, not sure what's wrong but hopefully they are fixed soon.

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  • Rvo2099's Avatar 120 4 Posts Joined 05/30/2019
    Posted 2 years, 7 months ago

    Same here...

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  • EpicHercules's Avatar Jaina 270 59 Posts Joined 06/21/2019
    Posted 2 years, 7 months ago

    Finally got in. Hoping it was just a minor server side issue. We'll have to see how it goes.

    1
  • GigAkuma's Avatar 45 1 Posts Joined 02/27/2020
    Posted 2 years, 7 months ago

    Me too, I started a new account for now then I'll try actually logging in. Did the game act like it was about to load then suddenly gets minimized? Because that is what is happening to me.

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  • Gerix55's Avatar 120 29 Posts Joined 05/29/2019
    Posted 2 years, 7 months ago

    I get a failed to download message.

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  • inf3rno's Avatar 520 157 Posts Joined 05/29/2019
    Posted 2 years, 7 months ago

    Same here. 

    3500+ wins with Mage. Need reward for 5k.

    inf3rno#2564 EU

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  • Deahlin's Avatar 110 6 Posts Joined 07/31/2019
    Posted 2 years, 7 months ago

    Tavern doors stay closed for me on Andoid, app doesn't respond. Guess I have to socialize on my breaks today, sigh

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  • Bystekhilcar's Avatar 270 335 Posts Joined 09/02/2019
    Posted 2 years, 7 months ago

    Short answer to thread: Yes, mobile issues.

    Longer answer: Most stuff is fixable by uninstalling and reinstalling, if you're willing to take that amount of time to get in. Blizzard has indicated that they're aware that they basically broke everything with the patch and that they're working on a resolution.

    I see you when you're sleeping; I'm gone before you wake

    I'm not as good as turn 4 Barnes; But I'm at least a Twilight Drake

    1
  • FieselFitz's Avatar Prince Charming 1100 1355 Posts Joined 05/29/2019
    Posted 2 years, 7 months ago

    Had some problems on my IPad - downloaded the Update - it still said need to update - deinstalled and reinstalled Hearthstone and everything is peachy now :)

     

    Update is live and no connection issues or anything - there was some lagging in my first match but after that all works normal again :)

    Challenge me ... when you're ready to duel a god!

    1
  • anchorm4n's Avatar 1690 1881 Posts Joined 03/13/2019
    Posted 2 years, 6 months ago

    Same here. Uninstalling and reinstalling didn't work either. Android User.

    I notice I am confused. Something I believe isn't true. How do I know what I think I know?
    Harry James Potter-Evans-Verres, hpmor.com

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  • Wendeee's Avatar HearthStationeer 490 248 Posts Joined 03/29/2019
    Posted 2 years, 6 months ago

    Workaround for android: if you uninstall HS and install it again from Amazon Appstore, then you can play again.

    I do what I must, when I must. Know this well.

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  • anchorm4n's Avatar 1690 1881 Posts Joined 03/13/2019
    Posted 2 years, 6 months ago

    Playstore version still out of order. I lost a quest because of this, 2 days no long in and counting. If they don't deliver tonight I might finally try out mythgard 

    I notice I am confused. Something I believe isn't true. How do I know what I think I know?
    Harry James Potter-Evans-Verres, hpmor.com

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  • anchorm4n's Avatar 1690 1881 Posts Joined 03/13/2019
    Posted 2 years, 6 months ago

    Any news anyone? It's still not working for me.

    I notice I am confused. Something I believe isn't true. How do I know what I think I know?
    Harry James Potter-Evans-Verres, hpmor.com

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  • Lemushki's Avatar Squirtle 975 776 Posts Joined 03/22/2019
    Posted 2 years, 6 months ago

    Still waiting here too :(

    Lemushki - The one and only since 2006

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  • Soulcollector's Avatar 165 17 Posts Joined 09/20/2019
    Posted 2 years, 6 months ago

    I'm not sure if this got fixed or not but what is working for me for a couple days now is uninstalling the game from the phone and install it again from Amazon app store, after I read that in the official forums as a work around I have been able to log in on android.

    2
  • EpicHercules's Avatar Jaina 270 59 Posts Joined 06/21/2019
    Posted 2 years, 6 months ago

    Well, mine was working for a while, but stopped working again and reinstalling isn't helping. Haven't tried the Amazon App Store. May look into that later. Looks to be a long night at work with no Hearthstone for now.

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  • EpicHercules's Avatar Jaina 270 59 Posts Joined 06/21/2019
    Posted 2 years, 6 months ago

    Ok... Looks like maybe a new patch is fixing the issue. Just tried launching and it downloaded a patch. Hit within the past hour sometime, but I was finally able to get on with no issues afterwards. Hope this finally does it.

    1
  • Pezman's Avatar 2035 1695 Posts Joined 06/03/2019
    Posted 1 year, 8 months ago

    I know this is an old thread, but I couldn't find anything more recent. I've been trying to play on my phone, had no trouble installing, but the game never loads. It just shows the tavern doors forever. I've tried uninstall/reinstall and restarting phone. Anyone else having this issue? Any ideas for a solution?

    If relevant: I have an android and have played Hearthstone on my phone in the past without problems.

    "Be excellent to each other." -Bill and Ted

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  • Crusader2010's Avatar Garrosh 610 168 Posts Joined 05/30/2019
    Posted 1 year, 8 months ago

    Try submitting a ticket. Usually they answer quite quickly. Maybe something needs resetting in the backend too.

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