deck tracker has stopped working, any suggestions please?

Submitted 4 years, 10 months ago by

I'm getting an "un even" permissions error code-thing, and although deck tracker is loading up it will not sync with my game to take any new data, also the overlay is broken. basically nothing is working. 

I have tried doing what it says in the error msg and it doesn't work. could it be linked to the new patch, as it was working fine before that I'm sure. I don't like playing without the overlay, so hopefully I can at least get in keeper working again. will in keeper be gone when Hearthpwn goes down as well does anyone know, please? 

  • Skarsnik's Avatar
    220 78 Posts Joined 05/28/2019
    Posted 4 years, 10 months ago

    I'm getting an "un even" permissions error code-thing, and although deck tracker is loading up it will not sync with my game to take any new data, also the overlay is broken. basically nothing is working. 

    I have tried doing what it says in the error msg and it doesn't work. could it be linked to the new patch, as it was working fine before that I'm sure. I don't like playing without the overlay, so hopefully I can at least get in keeper working again. will in keeper be gone when Hearthpwn goes down as well does anyone know, please? 

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  • Skarsnik's Avatar
    220 78 Posts Joined 05/28/2019
    Posted 4 years, 10 months ago

    maybe I just need to update the tracker as it seems a new version came out 2 days ago. will update after I try this. 

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  • OmarComing's Avatar
    790 530 Posts Joined 05/28/2019
    Posted 4 years, 10 months ago

    Innkeeper is indeed going away, as it's property of Curse. But Flux has stated that they'll be working on a new one over here. Probably a long timetable on it though.

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  • Skarsnik's Avatar
    220 78 Posts Joined 05/28/2019
    Posted 4 years, 10 months ago

    Yeah that didn't work neither. it says to run HDT as administrator, but this doesn't work neither. I'm at a loss here, I have no idea what to do. Everything is updated and I've tried what it says and it still won't work.

    By any chance has anyone on EU had this happen as well after the most recent patch, please? 

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  • Skarsnik's Avatar
    220 78 Posts Joined 05/28/2019
    Posted 4 years, 10 months ago
    Quote From OmarComing

    Innkeeper is indeed going away, as it's property of Curse. But Flux has stated that they'll be working on a new one over here. Probably a long timetable on it though.

    that's cool. look forward to it. 

    I just need to solve my HDT problem then as I can't play without an overlay now and I really like my replays. I'm not very technically minded when it comes to PC's, so beyond the obvious I really don't know what to do. I have tried re-installing, running as admin etc and none of it seems to fix my issue. This is what is leading me to think that it might be a compatibility issue with the newest patch or something.

    Until I can verify if this is happening with anyone else though, I can't be sure what is going on. I do know it stopped working after the patch, but not about to jump to conclusions. 

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  • Skarsnik's Avatar
    220 78 Posts Joined 05/28/2019
    Posted 4 years, 10 months ago

    I think I got it working. "no deck mode" was activated when I checked the app. I don't know if switching this off fixed it or it was a coincidence, but it appears deck tracker is working again at least as I can see the win counter at the bottom of the screen.

    If anyone has this issue, try running HDT in admin mode once HS is already running. I think this is what solved my issue after all. 

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  • Skarsnik's Avatar
    220 78 Posts Joined 05/28/2019
    Posted 4 years, 10 months ago

    actually I totally got ahead of myself. it seems that some parts are working, bot others aren't. it still won't sync up with my decks. last update was 2 days ago. 

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  • cuekillar's Avatar
    215 44 Posts Joined 04/01/2019
    Posted 4 years, 10 months ago

    I know this doesn't fix your HDT problem, but you could play on android with the app Arcane Tracker, it also has an overlay and saves all your data to HSReplay. I love it when at work :)

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  • Skarsnik's Avatar
    220 78 Posts Joined 05/28/2019
    Posted 4 years, 10 months ago
    Quote From cuekillar

    I know this doesn't fix your HDT problem, but you could play on android with the app Arcane Tracker, it also has an overlay and saves all your data to HSReplay. I love it when at work :)

    thanks for the suggestion, I don't really wanna run HS through an android emulator though. The downgrade in the games interface would be worse than not having deck tracker. 

    I get that it's cool if you're playing it on mobile though. 

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  • Skarsnik's Avatar
    220 78 Posts Joined 05/28/2019
    Posted 4 years, 10 months ago

    I had 2 firewalls and one was messing with it. after getting rid of the extra anti virus package and running in admin mode it started to work again. 

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  • Chimera's Avatar
    HearthStationeer 685 680 Posts Joined 10/22/2018
    Posted 4 years, 10 months ago
    Quote From Skarsnik

    I had 2 firewalls and one was messing with it. after getting rid of the extra anti virus package and running in admin mode it started to work again. 

    That sounds like overkill!

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